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Bill Lampton, Ph.D. 678-316-4300

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Persuasion / Sales

3 Words That Will Boost Your Persuasive Power

In every profession you need persuasive power. Examples:–Teachers must persuade students that the difficult information they have to learn will be well worth the effort.–Coaches persuade players to develop their …

biz communication / business communication

5 Ways to Get Great Testimonials

One of the best ways to promote your business is to get your clients to endorse you with glowing testimonials. What clients say about you generates far more impact than …

Entrepreneurs

Mike Stewart: Technology Skills Entrepreneurs Need

Since 1997, Mike Stewart of Stewart Internet Solutions has strengthened my business as my mentor/coach. Additionally he has helped hundreds of other clients who want to make maximum use of …

Uncategorized

Disgusting Visual Aids Don’t Support Your Words

Yes, visual aids will bring your words to life. As a Speech Coach, I have been teaching that for years. However, not just any visual aid will do. Disgusting ones …

LinkedIn / Uncategorized

Gregg Burkhalter: Keep Up With LinkedIn’s Changes

https://youtu.be/h0b8BC58QTw

commitment

Commitment–the Highest Level of Communication

A golf professional told me–talking about life, not golf–“Losers make promises. Winners make commitments.” In this brief video, you’ll hear about a splendid example of commitment I experienced when my …

Customer Service

How to Get Great Customer Service When You Call

There are plenty of books, videos, articles and speeches about how to give good customer service–and they can be very helpful. However, I’ve noticed that we see and hear very …

Customer Service / Uncategorized

Theo Gilbert-Jamison: Principles of Service Excellence

Theo Gilbert-Jamison–former Vice President for Training and Organizational Development at the Ritz-Carlton Hotel Company–made a guest appearance on my “Biz Communication Show” recently. Note that following her Ritz-Carlton leadership role, …

Speech Coaching / Stage Fright

Terrific Tip for Stage Fright Control

I have worked with top-level leaders at Gillette, Duracell, Procter and Gamble, and many other corporations. Over the years my Speech Coaching has included tips about stage fright–because every leader …

Trade Shows

Tim Patterson: How to Excel During Your Trade Show Exhibit

HOW TO SUCCEED WITH YOUR NEXT TRADESHOW EXHIBIT Now and then you’ll get an opportunity to set up a display and host it at a trade show. To help you …

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Recent Posts

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Blog

  • Terry Brock Tells How AI Can Boost Your Business
  • John Ray Explains The Generosity Mindset
  • Keith Nabb Helps Clients Decipher Medicare Jargon
  • Gina Carr Describes Business Benefits of Artificial Intelligence
  • Diana Damron Tells How to Build Trust Through Civiliy
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