Totally Surprising Honor From Explore Gwinnett

Recently Cricket Elliot–pictured above on my right–invited me to attend the annual awards luncheon for Explore Gwinnett (marketing brand for the Gwinnett Convention and Visitors Bureau). I accepted enthusiastically because …

What is Your Level of Listening?

How important is listening, both for interpersonal and organizational communication? For decades I have said that listening is one of our most powerful communication tools–yet one of the most neglected. …