Rich Bartolotta (in the photo with me above) has held top management positions in several states and countries, starting with IBM in the United States and progressing to Japan and beyond.
During his management career, he faced many situations that demanded tactful, creative communication. Watch my brief video interview with him now on my weekly “Biz Communication Show,” as Rich recalls several situations that required ultimate tact, insight and creativity.
http://tinyurl.com/managementcommunication
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Bill Lampton, Ph.D.
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