Bill Lampton, Ph.D. 678-316-4300
FREE Tips & Strategies
Subscribe to Bill’s online newsletter NOW to get frequent tips and strategies that will jet-propel your business. As a subscriber bonus, you’ll get instant access to Bill’s 25 FREE interviews with top-tier communication experts—including Dianna Booher, “Internet Video Guy” Mike Stewart, and customer experience author Joseph Michelli!
We respect your privacy.

Bill Lampton

1 2 3 6

What is Your Level of Listening?

How important is listening, both for interpersonal and organizational communication?

For decades I have said that listening is one of our most powerful communication tools–yet one of the most neglected.

How well do you listen? Watch the one minute 45 second video above, to hear me explain Stephen Covey’s five levels of listening. As you watch, evaluate your listening habits–and candidly evaluate which slot you belong in.

SUBSCRIBE TO MY YOU TUBE CHANNEL
I encourage you to subscribe to my YouTube channel, giving you access to more than 400 brief instructional videos, which you can watch on your own schedule.

You’ll find my YouTube channel listed as

Bill Lampton, Ph.D.

Once there, hit the “Subscribe” button, and gain instant access to every new video from the “Biz Communication Guy.”

Listeners and Readers Want You to Use Ordinary Words

In both speaking and writing, sometimes we believe we will make a highly favorable impression by using big words–including some of the ones we learned in freshman English class in college.

Watch the above video (which lasts less than two minutes) to hear me offer the opposite view, and give examples of big words we can discard by using simpler words that still get the point across.

SUBSCRIBE TO MY ONLINE NEWSLETTER
On every page of my this Web site you have the opportunity to subscribe to my online newsletter, “Winning Words and Ways.” I invite you to do that now, so you will get frequent business communication strategies you can share with your team.

CALL ME–NOW!

Call me to discuss your communication challenges–and learn how I can help you and your corporation communicate with poise, persuasion. . . and profits!

678-316-4300

Copyright 2019

Learn Conversation Skills to Excel in Business

Have you noticed how little you hear about the importance of good conversational skills if you want to excel in business? In books and on the Internet we get guidelines for speaking, holding meetings, negotiation, and other key communication actions. But few people talk about how conversational skills play a significant role in our business careers.

That’s why I invite you to watch this brief video above. You’ll hear me mention situations where lively conversation will make a highly positive impression for you.

Also, jot down the tips I give for business conversations that work well.

SUBSCRIBE TO MY YOUTUBE CHANNEL
You’ll find my YouTube channel listed as

Bill Lampton, Ph.D.

Subscribe, and you’ll instantly have access to more than 400 brief training videos about various phases of communication. So go to YouTube now, type in my channel’s name, and when you get there click subscribe.

You’ll benefit especially from the interviews posted there for my video/podcast “Biz Communication Show.” I’ve interviewed more than 60 prominent business communication experts–and will continue to interview another one every week!

Jeff Dantzler: How Business Leaders Can Benefit From Sports



Jeff Dantzler has excelled in sports journalism for decades. He’s earned wide respect for his coverage of the University of Georgia’s sports, especially with his highly visible post as a football game radio host. Additionally, he has worked internationally in three Olympic Games. Definitely, he has mastered the media.

I asked Jeff to respond to comments I sometimes hear from my business clients:

“Going to sporting events would be a waste of my time. Gotta stay at my office and get the job done.”

“Heck, I don’t even take the time to read about sports.”

Check Jeff’s response during this lively interview–appearing at the top of this post– held on the “Biz Communication Show,” which I host weekly.


3 Words That Will Boost Your Persuasive Power

In every profession you need persuasive power. Examples:
–Teachers must persuade students that the difficult information they have to learn will be well worth the effort.
–Coaches persuade players to develop their skills, stamina, and motivation.
–Real estate professionals persuade buyers to “buy this house, because it is perfect for you.”
–New managers persuade the team members that their new leader is competent and fair.
–Fund raisers persuade potential donors their charitable organization will use gifts to help people in need.

Fortunately, there is an almost magical question you will find very useful for persuading–as I have for three decades.

To learn that phrase, watch my brief video, at the top of this post.

CONTACT ME
Contact me to learn more about my services for corporations and leaders.
Call today, 678-316-4300!

5 Ways to Get Great Testimonials

One of the best ways to promote your business is to get your clients to endorse you with glowing testimonials. What clients say about you generates far more impact than anything you could say about yourself.

So watch this brief video (at the top of this post) to hear my 5 ways to get great testimonials–and more of them!

CALL ME TO DISCUSS YOUR COMMUNICATION CHALLENGES
I help companies–and leaders–identify their major communication problems. . .and, more importantly, find solutions to them.

I invite you to call me, so we can talk about your corporate and individual communication challenges, and then design a coaching/training/consulting program that will help you meet those challenges successfully.

NOTE: The “Biz Communication Guy” is just one phone call away from helping you: 678-316-4300


Mike Stewart: Technology Skills Entrepreneurs Need

Veteran Internet expert Mike Stewart recommends strong “content creation.”

Since 1997, Mike Stewart of Stewart Internet Solutions has strengthened my business as my mentor/coach. Additionally he has helped hundreds of other clients who want to make maximum use of the Internet.

So I was delighted when Mike appeared as a guest on the “Biz Communication Show,” which I host weekly.

Watch this interview–posted above–and take careful notes on Mike’s advice to entrepreneurs. You’ll benefit right away.

REVIEW MY SERVICES FOR CORPORATIONS AND LEADERS

I invite you to review my consulting/coaching services for corporations and business leaders, by visiting my Web site:

https://bizcommunicationguy.com

Then give me a call, to discuss your communication problems–and how I will help you solve them.

Call me: 678-316-4300

Disgusting Visual Aids Don’t Support Your Words

Like to watch them at play, but not on a tatoo


Yes, visual aids will bring your words to life. As a Speech Coach, I have been teaching that for years.

However, not just any visual aid will do. Disgusting ones will distract and even revolt your audience.

Example: The grocery store customer told me he likes dogs. Very fine so far.
Yet then he pulled off his shirt–entirely–and pointed to his two dogs, displayed on a large tattoo on his arm. As you can guess, I would have preferred no visual aid at all.

So when you’re planning a visual aid to amplify your words, be sure you are sensitive to how the audience might react. Stay on the safe side, and you’ll get your meaning across more tastefully.

Commitment–the Highest Level of Communication

A golf professional told me–talking about life, not golf–“Losers make promises. Winners make commitments.”

In this brief video, you’ll hear about a splendid example of commitment I experienced when my friend Terry Brock said he would drive from out of town to meet me for lunch.

Then stormy weather arrived and. . .

…watch the video above to see what happened, and what we can learn from Terry that will benefit our business communication.

CONTACT ME–TODAY!
Call me today, so we can discuss your communication challenges, both personally and professionally. We will explore solutions that work best for you. That’s what I pledge to you as the “Biz Communication Guy.”

Call 678-316-4300

How to Get Great Customer Service When You Call

There are plenty of books, videos, articles and speeches about how to give good customer service–and they can be very helpful.

However, I’ve noticed that we see and hear very few comments and guidelines about how to get great customer service when we need it.

I’ve found a formula that will generate the action you want and need. Use the attitude, tone, and words this brief video–you’ll see it above– provides, and you’ll be pleased at how cooperative the customer service rep will become.

SUBSCRIBE TO MY YOUTUBE CHANNEL–TO HEAR MORE BUSINESS COMMUNICATION STRATEGIES

To hear 50 widely acclaimed communication experts I have hosted on my “Biz Communication Show,” subscribe to my YouTube channel. Go to YouTube.

http://youtube.com

and in the search bar type

Bill Lampton, Ph.D.

When my channel appears, find the SUBSCRIBE button, click it–and you’ll have easy access to current and future interviews, designed to elevate your professional skills.

CONTACT ME–TODAY!

Call me today, so we can discuss your communication challenges, both personally and professionally. We will explore solutions that work best for you. That’s what I pledge to you as the “Biz Communication Guy.”

Call 678-316-4300

1 2 3 6