Bill Lampton, Ph.D. 678-316-4300
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Jeff Dantzler: How Business Leaders Can Benefit From Sports



Jeff Dantzler has excelled in sports journalism for decades. He’s earned wide respect for his coverage of the University of Georgia’s sports, especially with his highly visible post as a football game radio host. Additionally, he has worked internationally in three Olympic Games. Definitely, he has mastered the media.

I asked Jeff to respond to comments I sometimes hear from my business clients:

“Going to sporting events would be a waste of my time. Gotta stay at my office and get the job done.”

“Heck, I don’t even take the time to read about sports.”

Check Jeff’s response during this lively interview–appearing at the top of this post– held on the “Biz Communication Show,” which I host weekly.


3 Words That Will Boost Your Persuasive Power

In every profession you need persuasive power. Examples:
–Teachers must persuade students that the difficult information they have to learn will be well worth the effort.
–Coaches persuade players to develop their skills, stamina, and motivation.
–Real estate professionals persuade buyers to “buy this house, because it is perfect for you.”
–New managers persuade the team members that their new leader is competent and fair.
–Fund raisers persuade potential donors their charitable organization will use gifts to help people in need.

Fortunately, there is an almost magical question you will find very useful for persuading–as I have for three decades.

To learn that phrase, watch my brief video, at the top of this post.

CONTACT ME
Contact me to learn more about my services for corporations and leaders.
Call today, 678-316-4300!

5 Ways to Get Great Testimonials

One of the best ways to promote your business is to get your clients to endorse you with glowing testimonials. What clients say about you generates far more impact than anything you could say about yourself.

So watch this brief video (at the top of this post) to hear my 5 ways to get great testimonials–and more of them!

CALL ME TO DISCUSS YOUR COMMUNICATION CHALLENGES
I help companies–and leaders–identify their major communication problems. . .and, more importantly, find solutions to them.

I invite you to call me, so we can talk about your corporate and individual communication challenges, and then design a coaching/training/consulting program that will help you meet those challenges successfully.

NOTE: The “Biz Communication Guy” is just one phone call away from helping you: 678-316-4300


Mike Stewart: Technology Skills Entrepreneurs Need

Veteran Internet expert Mike Stewart recommends strong “content creation.”

Since 1997, Mike Stewart of Stewart Internet Solutions has strengthened my business as my mentor/coach. Additionally he has helped hundreds of other clients who want to make maximum use of the Internet.

So I was delighted when Mike appeared as a guest on the “Biz Communication Show,” which I host weekly.

Watch this interview–posted above–and take careful notes on Mike’s advice to entrepreneurs. You’ll benefit right away.

REVIEW MY SERVICES FOR CORPORATIONS AND LEADERS

I invite you to review my consulting/coaching services for corporations and business leaders, by visiting my Web site:

https://bizcommunicationguy.com

Then give me a call, to discuss your communication problems–and how I will help you solve them.

Call me: 678-316-4300

Disgusting Visual Aids Don’t Support Your Words

Like to watch them at play, but not on a tatoo


Yes, visual aids will bring your words to life. As a Speech Coach, I have been teaching that for years.

However, not just any visual aid will do. Disgusting ones will distract and even revolt your audience.

Example: The grocery store customer told me he likes dogs. Very fine so far.
Yet then he pulled off his shirt–entirely–and pointed to his two dogs, displayed on a large tattoo on his arm. As you can guess, I would have preferred no visual aid at all.

So when you’re planning a visual aid to amplify your words, be sure you are sensitive to how the audience might react. Stay on the safe side, and you’ll get your meaning across more tastefully.

Commitment–the Highest Level of Communication

A golf professional told me–talking about life, not golf–“Losers make promises. Winners make commitments.”

In this brief video, you’ll hear about a splendid example of commitment I experienced when my friend Terry Brock said he would drive from out of town to meet me for lunch.

Then stormy weather arrived and. . .

…watch the video above to see what happened, and what we can learn from Terry that will benefit our business communication.

CONTACT ME–TODAY!
Call me today, so we can discuss your communication challenges, both personally and professionally. We will explore solutions that work best for you. That’s what I pledge to you as the “Biz Communication Guy.”

Call 678-316-4300

How to Get Great Customer Service When You Call

There are plenty of books, videos, articles and speeches about how to give good customer service–and they can be very helpful.

However, I’ve noticed that we see and hear very few comments and guidelines about how to get great customer service when we need it.

I’ve found a formula that will generate the action you want and need. Use the attitude, tone, and words this brief video–you’ll see it above– provides, and you’ll be pleased at how cooperative the customer service rep will become.

SUBSCRIBE TO MY YOUTUBE CHANNEL–TO HEAR MORE BUSINESS COMMUNICATION STRATEGIES

To hear 50 widely acclaimed communication experts I have hosted on my “Biz Communication Show,” subscribe to my YouTube channel. Go to YouTube.

http://youtube.com

and in the search bar type

Bill Lampton, Ph.D.

When my channel appears, find the SUBSCRIBE button, click it–and you’ll have easy access to current and future interviews, designed to elevate your professional skills.

CONTACT ME–TODAY!

Call me today, so we can discuss your communication challenges, both personally and professionally. We will explore solutions that work best for you. That’s what I pledge to you as the “Biz Communication Guy.”

Call 678-316-4300

Theo Gilbert-Jamison: Principles of Service Excellence

Theo Gilbert-Jamison–former Vice President for Training and Organizational Development at the Ritz-Carlton Hotel Company–made a guest appearance on my “Biz Communication Show” recently. Note that following her Ritz-Carlton leadership role, she has become an acclaimed author, speaker, and business consultant.

In this highly energetic interview–in the video above–Theo explains some of her principles of customer service. You’ll make great strides toward improving your customer service when you apply her recommendations.

CALL ME TO START SOLVING YOUR COMMUNICATION PROBLEMS
Do you want to become a more persuasive speaker, boost your customer service, escalate your sales, build teamwork, and strengthen morale? Then call me to describe your needs, and we’ll discuss how the “Biz Communication Guy” will help you find solutions.

Call: 678-316-4300

Terrific Tip for Stage Fright Control

I have worked with top-level leaders at Gillette, Duracell, Procter and Gamble, and many other corporations. Over the years my Speech Coaching has included tips about stage fright–because every leader needs to attain poise in order to become persuasive.

In the 2-minute video that’s available above, I give my favorite tip for controlling your stage fright. Keep this tip in mind next time you face an audience.

SUBSCRIBE TO MY YOUTUBE CHANNEL–TO HEAR MORE BUSINESS COMMUNICATION STRATEGIES

To hear 50 widely acclaimed communication experts I have hosted on my “Biz Communication Show,” subscribe to my YouTube channel. Go to YouTube and in the search bar type

Bill Lampton, Ph.D.

When my channel appears, find the SUBSCRIBE button, click it–and you’ll have easy access to current and future interviews, designed to elevate your professional skills.

CONTACT ME–TODAY!

Call me today, so we can discuss your communication challenges, both personally and professionally. We will explore solutions that work best for you. That’s what I pledge to you as the “Biz Communication Guy.”

Call 678-316-4300

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