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Joseph Michelli Explains the Amazing Success of Airbnb
Joseph Michelli has published best-selling books exploring the “customer experience” principles and practice of some of the world’s major companies, including Starbucks, The Ritz-Carlton Company and Mercedes-Benz. Now he has added to this prestigious list by reporting on the success of a phenomenal hospitality company, Airbnb.
Watch this lively interview (at the top of this post) featuring Michelli’s guest appearance on my weekly “Biz Communication Show.”
I recommend you share this interview with your corporate team–and schedule time for discussion, assessing how you can apply Airbnb’s formula to your customer service.
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Literary Agent Wendy Keller Tells How To Get Your Book Published
You have wanted to publish a book for years–sharing the expertise you have learned professionally–yet you don’t know how to land a publishing contract.
Esteemed literary agent Wendy Keller gives you her formula in this highly informative interview (posted in the video above). Wendy has helped thousands of book authors break into print with major publishers over the last three decades.
Watch now to get an expert’s advice!
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Yes, as the “Biz Communication Guy” I’m eager to help you identify your communication problems, and then find solutions to them.
Let’s talk today: 678-316-4300
Gina Schreck Tells Why Conversations With Prospects Work Best
You and I know that we need to excel in social media in order to turn prospects into clients. So watch this sparkling interview with acclaimed marketing expert Gina Schreck, in the video above.
The information she offers will certainly boost your business when you put her strategy into action. I encourage you to take careful notes, and then plan how to specifically implement her tips.
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Bill Lampton, Ph.D.
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Together, we will discuss potential solutions, and how I will help you activate them.
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Every Day Can Be International Compliment Day
When you watch the above video, you’ll hear me say at the outset that almost every day on the calendar is a national “something or other” day.
Then I tell why every day can be International Compliment Day.
Use my tips on how and when to give compliments–and watch your professional and personal interactions improve dramatically!
LET’S CONNECT ON LINKEDIN
I welcome new LinkedIn connections with dedicated business professionals. So I invite you to connect with me on LinkedIn:
http://www.linkedin.com/in/billlampton
CALL ME TODAY!
Call me today to discuss your major communication problems, and learn how I can help you solve them–as the “Biz Communication Guy.”
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Marketing Therapist Lorrie Thomas Ross Explains “Markedin”
Lorrie Thomas Ross, known widely as “The Marketing Therapist,” joined me for an interview about her highly creative approach to marketing. Watch the above video to hear our stimulating, highly informative conversation.
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I invite you to subscribe to myYouTube Channel–Bill Lampton, Ph.D.–where you’ll have instant access to many instructional videos, including other interviews from my weekly “Biz Communication Show.”
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Call me today, to discuss your communication problems, both corporate and individual. We’ll determine what steps I will take to help you find the right solutions.
Call now: 678-316-4300
Hear Communication Expert Dianna Booher Discuss Her New Book About E-Mail Strategies
Dianna Booher has earned a stellar reputation as a keynote speaker, business consultant and executive presence coach. And let’s note, too, her prolific writing career. Her most recent publication–Faster, Fewer, Better E-Mails–is her 48th book.
In the video above, I interview Dianna about the e-mail recommendations her book provides. You and your colleagues will want to listen to her advice, which will help you “manage the volume, reduce the stress and love the results,” as the subtitle says.
The book release is set for June 18. However, you can order prior to the publication date through Amazon or Barnes and Noble.
Again, I encourage you and your business associates to watch this lively, informative interview. Suggestion: Show it during a staff meeting, and then discuss how you will implement Booher’s e-mail approach.
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My interview with Dianna Booher reflects the valuable information you will have access to when you subscribe to my YouTube channel, where I display more than 400 instructional videos.
To subscribe, go to YouTube and find my channel:
Bill Lampton, Ph.D.
Hit the subscribe button, and you will have access to my many video tips on all facets of business communication.
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To discuss how my services will benefit your company and you, please call me for a complimentary initial conversation.
Call 678-316-4300
What is Your Level of Listening?
How important is listening, both for interpersonal and organizational communication?
For decades I have said that listening is one of our most powerful communication tools–yet one of the most neglected.
How well do you listen? Watch the one minute 45 second video above, to hear me explain Stephen Covey’s five levels of listening. As you watch, evaluate your listening habits–and candidly evaluate which slot you belong in.
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I encourage you to subscribe to my YouTube channel, giving you access to more than 400 brief instructional videos, which you can watch on your own schedule.
You’ll find my YouTube channel listed as
Bill Lampton, Ph.D.
Once there, hit the “Subscribe” button, and gain instant access to every new video from the “Biz Communication Guy.”
Listeners and Readers Want You to Use Ordinary Words
In both speaking and writing, sometimes we believe we will make a highly favorable impression by using big words–including some of the ones we learned in freshman English class in college.
Watch the above video (which lasts less than two minutes) to hear me offer the opposite view, and give examples of big words we can discard by using simpler words that still get the point across.
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On every page of my this Web site you have the opportunity to subscribe to my online newsletter, “Winning Words and Ways.” I invite you to do that now, so you will get frequent business communication strategies you can share with your team.
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Call me to discuss your communication challenges–and learn how I can help you and your corporation communicate with poise, persuasion. . . and profits!
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Copyright 2019
Learn Conversation Skills to Excel in Business
Have you noticed how little you hear about the importance of good conversational skills if you want to excel in business? In books and on the Internet we get guidelines for speaking, holding meetings, negotiation, and other key communication actions. But few people talk about how conversational skills play a significant role in our business careers.
That’s why I invite you to watch this brief video above. You’ll hear me mention situations where lively conversation will make a highly positive impression for you.
Also, jot down the tips I give for business conversations that work well.
SUBSCRIBE TO MY YOUTUBE CHANNEL
You’ll find my YouTube channel listed as
Bill Lampton, Ph.D.
Subscribe, and you’ll instantly have access to more than 400 brief training videos about various phases of communication. So go to YouTube now, type in my channel’s name, and when you get there click subscribe.
You’ll benefit especially from the interviews posted there for my video/podcast “Biz Communication Show.” I’ve interviewed more than 60 prominent business communication experts–and will continue to interview another one every week!
Jeff Dantzler: How Business Leaders Can Benefit From Sports
Jeff Dantzler has excelled in sports journalism for decades. He’s earned wide respect for his coverage of the University of Georgia’s sports, especially with his highly visible post as a football game radio host. Additionally, he has worked internationally in three Olympic Games. Definitely, he has mastered the media.
I asked Jeff to respond to comments I sometimes hear from my business clients:
“Going to sporting events would be a waste of my time. Gotta stay at my office and get the job done.”
“Heck, I don’t even take the time to read about sports.”
Check Jeff’s response during this lively interview–appearing at the top of this post– held on the “Biz Communication Show,” which I host weekly.