Bill Lampton, Ph.D. 678-316-4300
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Subscribe to Bill’s YouTube channel NOW to get frequent tips and strategies in his videos that will jet-propel your business. As a preview I’m giving you instant access to Bill’s 25 FREE interviews with top-tier communication experts—including author/keynoter Dianna Booher, “Internet Video Guy” Mike Stewart, marketing expert Terry Brock and “Say It Better” authority Kare Anderson.

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Joseph Michelli

You’ll Boost Your Business By Reading These 10 Books

Probably you have more time to read now than you have had in many years. But which books? I just made the selection easy for you by selecting 10 business books that will help you boost your business knowledge, skills–and profits.

Here’s the playlist of my brief Amazon video reviews of each book:

http://tinyurl.com/businessboostingbooks

I encourage you to watch all of these video reviews. And then you can decide which of these strategy-packed books to order.

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Bill Lampton, Ph.D.

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CALL ME TO DISCUSS YOUR COMMUNICATION CHALLENGES
I’m eager to talk with you, to learn your corporate and individual challenges. Call me for a confidential, complimentary discussion of your communication problems and goals. We’ll discuss how I can assist you through “virtual coaching and consulting.”

Call today: 678-316-4300

Joseph Michelli Explains the Amazing Success of Airbnb

Joseph Michelli has published best-selling books exploring the “customer experience” principles and practice of some of the world’s major companies, including Starbucks, The Ritz-Carlton Company and Mercedes-Benz. Now he has added to this prestigious list by reporting on the success of a phenomenal hospitality company, Airbnb.

Watch this lively interview (at the top of this post) featuring Michelli’s guest appearance on my weekly “Biz Communication Show.”

I recommend you share this interview with your corporate team–and schedule time for discussion, assessing how you can apply Airbnb’s formula to your customer service.

CONTACT ME TO LEARN HOW MY SERVICES WILL BOOST YOUR BUSINESS
Call me today, so we can start identifying your communication challenges and problems–and assess how I can help you resolve them.

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I’m eager to assist you!

Joseph Michelli Describes Extraordinary Customer Experiences

You want to create extraordinary customer experiences–and that’s why you want to hear widely acclaimed author/speaker/business consultant Dr. Joseph Michelli in this lively interview, presented in the video above.

Michelli has written bestsellers about the Pike Place Fish Market, Mercedes-Benz, Starbucks, Zappos, and other leading corporations, after extensive research.

Recommendation: Show this video in a staff meeting, and then discuss how your company can improve customer service by applying Michelli’s approach.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

Call me NOW: 678-316-4300