Talking to a Person with a Disability
Imagine that at a business gathering a person who has an obvious disability enters the room. You feel compelled to talk with him or her, yet you are not sure …
5 Steps to Take When Technology Fails
To excel in communication, we have to learn technology skills. Yet no matter how much we learn, something will go wrong occasionally. What then? My four minute video above provides …
One Answer Managers Should Never Give
In 2 minutes 22 seconds, my video above will tell you one answer managers should never give, and what they should say instead. CONTACT ME TODAY! Contact me today to …
Curing the Cold Call Jitters
You look at the telephone for a long time. You know there are potential clients you could call. In fact, you’ve had a list on your desk for weeks. Yet …
Make Your “Elevator Speech” a Winner
Yes, whether we expect it or not, many times we are going to have to give our “elevator speech” for thirty seconds at a networking event. Some people welcome that …
You Can Control Stage Fright–Get a Professional Coach
“Winning Words and Ways” Bill Lampton, Ph.D. “Biz Communication Guy” https://bizcommunicationguy.com Communicate with Poise, Power, and Persuasion YOU CAN CONTROL YOUR STAGE FRIGHT– GET A PROFESSIONAL COACH Stage fright—is that …
You Tube Expert Attracts 200,000 Subscribers
Dusty Porter–also known, justifiably so, as “Technology Guru–has become such a You Tube expert that he has attracted 200,000 subscribers. In the last ten months, he has been adding an …
Managers–Leave That Meeting and Circulate!
During my two decades in management, I saw many managers–even at the CEO level–practically become hermits. They isolated themselves from their employees. This practice lowered credibility, morale, teamwork, and productivity. …
Check Your Assumptions Before Taking Action
Life as a graduate student at Ohio University would have been demanding enough my first year without that inconsiderate neighbor in the building behind me. Every night while my wife …
Show Customers You Value Them Long After the Sale
Picture this happening to you. Recently you made a major purchase, one that you hope to make only every few years because of the high price involved. During the time …
