What is Your Level of Listening?
How important is listening, both for interpersonal and organizational communication? For decades I have said that listening is one of our most powerful communication tools–yet one of the most neglected. …
Listeners and Readers Want You to Use Ordinary Words
In both speaking and writing, sometimes we believe we will make a highly favorable impression by using big words–including some of the ones we learned in freshman English class in …
Learn Conversation Skills to Excel in Business
Have you noticed how little you hear about the importance of good conversational skills if you want to excel in business? In books and on the Internet we get guidelines …
3 Words That Will Boost Your Persuasive Power
In every profession you need persuasive power. Examples:–Teachers must persuade students that the difficult information they have to learn will be well worth the effort.–Coaches persuade players to develop their …
5 Ways to Get Great Testimonials
One of the best ways to promote your business is to get your clients to endorse you with glowing testimonials. What clients say about you generates far more impact than …
Disgusting Visual Aids Don’t Support Your Words
Yes, visual aids will bring your words to life. As a Speech Coach, I have been teaching that for years. However, not just any visual aid will do. Disgusting ones …
Commitment–the Highest Level of Communication
A golf professional told me–talking about life, not golf–“Losers make promises. Winners make commitments.” In this brief video, you’ll hear about a splendid example of commitment I experienced when my …
Terrific Tip for Stage Fright Control
I have worked with top-level leaders at Gillette, Duracell, Procter and Gamble, and many other corporations. Over the years my Speech Coaching has included tips about stage fright–because every leader …
The Right Coach Will Change You
This brief video opens with my reaction to Marvin’s complaint about a golf coach. In replying, I mention two coaches who have challenged me, encouraged me, and taught me. HAVE …
Communication Lesson I Learned Walking Across College Campus
Did you learn any communication lessons outside the college classroom that you have been able to apply to your business and professional life? I did, and I describe the memorable …
