Show Customers You Value Them Long After the Sale
Picture this happening to you. Recently you made a major purchase, one that you hope to make only every few years because of the high price involved. During the time …
Sales Lesson from Oscar the Cow
For 20 years Terry Dean has been mastering that tool that was new to all of us two decades ago–the Internet. In his new book, he does more than describe …
Wondering How Many People You Know
How many people do you know? That’s what I’m wondering today. Twenty years ago we might have answered that question by estimating the number of people in our neighborhood, civic …
Hear Communication Expert Dianna Booher!
Many of us hope to eventually publish a book. Prolific author Dianna Booher has done that forty-six times, with book number forty-seven appearing in June. Recently I interviewed …
Kill Gossip Before It Kills Your Career
“Did you hear that our department is going to suffer a huge budget cutback?” “Guess what our beloved boss has decided to do next.” “Sure seems like Marvin is getting …
Advising a Newcomer About Waving
Having lived all but ten years of my adult life in the southeastern part of the United States, I am well aware that this region has some communication customs that …
Making of Champions
How many millions of people are talking about the incredibly exciting NCAA championship football game on January 9, with Clemson defeating Alabama with one second to go? Amazing performances …
To Have Your Best Year, Hire the Right Coach
Want to have the best year you have ever experienced, both in business and your personal life? Of course you do! Then hire the right coach. In this video, hear …
Start Connecting Talented People Through Netweaving
Most of us know about networking, but not all of us know about Netweaving. That’s why I produced this brief video, to explain the power of Netweaving and how to …
