Better Answers Managers Can Give to Employee Questions
When employees ask questions during department or staff meetings, they don’t want to hear vague, evasive answers. Watch the video above to hear a frequently used response that weakens the …
Use Pierre Quinn’s Approach With Employees Who Don’t Listen Well
When I had the privilege of interviewing Pierre Quinn–an esteemed author, speaker, coach and consultant–on my weekly “Biz Communication Show” video/podcast, he shared some of the strategies he uses when …
Lively Discussion About Managing, Speaking and Listening
Tim Patterson–known at the TradeshowGuy–interviewed me, the Biz Communication Guy, on his “Monday Morning Coffee Podcast,” which he hosts weekly. You’ll benefit from hearing our lively discussion about management, speaking, …
Leaders Who Repeat Messages Get More Done
Sometimes leaders think that repeating a message frequently will generate boredom. Yet in this sparkling interview, Gayle Ely explains why repetition does not equal overkill. RECOMMENDATION: Watch this video with …
Managers–Leave That Meeting and Circulate!
During my two decades in management, I saw many managers–even at the CEO level–practically become hermits. They isolated themselves from their employees. This practice lowered credibility, morale, teamwork, and productivity. …
Managers–Quit Meeting, Start Eating with Employees
If your business has a company cafeteria, my guess is that you have become aware of these mistakes that many managers make: ONE: Thinking that they can’t get away from …
