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Bill Lampton, Ph.D. 678-316-4300

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Tag: Performance Solutions by Design

Customer Service / Uncategorized

Theo Gilbert-Jamison: Principles of Service Excellence

Theo Gilbert-Jamison–former Vice President for Training and Organizational Development at the Ritz-Carlton Hotel Company–made a guest appearance on my “Biz Communication Show” recently. Note that following her Ritz-Carlton leadership role, …

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Recent Posts

  • Bruce Merrin Tells How His PR Makes Celebrity Stars Shine Brighter
  • Monte Holm Rose From Nowhere to Excel Everywhere
  • Maggie DeCan Discusses Essential Communication Skills for Leaders
  • Wes Rhea Recalls His Journey From Wrestler to Professor
  • Karen Chace Describes Bridging the Generation Gap By Storytelling

Blog

  • Bruce Merrin Tells How His PR Makes Celebrity Stars Shine Brighter
  • Monte Holm Rose From Nowhere to Excel Everywhere
  • Maggie DeCan Discusses Essential Communication Skills for Leaders
  • Wes Rhea Recalls His Journey From Wrestler to Professor
  • Karen Chace Describes Bridging the Generation Gap By Storytelling
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