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Tag: Michelli experience

Customer Service / Uncategorized

Joseph Michelli Explains the Amazing Success of Airbnb

Joseph Michelli has published best-selling books exploring the “customer experience” principles and practice of some of the world’s major companies, including Starbucks, The Ritz-Carlton Company and Mercedes-Benz. Now he has …

Customer Service

Joseph Michelli Describes Extraordinary Customer Experiences

You want to create extraordinary customer experiences–and that’s why you want to hear widely acclaimed author/speaker/business consultant Dr. Joseph Michelli in this lively interview, presented in the video above. Michelli …

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  • Bruce Merrin Tells How His PR Makes Celebrity Stars Shine Brighter
  • Monte Holm Rose From Nowhere to Excel Everywhere
  • Maggie DeCan Discusses Essential Communication Skills for Leaders
  • Wes Rhea Recalls His Journey From Wrestler to Professor
  • Karen Chace Describes Bridging the Generation Gap By Storytelling
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