Bill Lampton, Ph.D. 678-316-4300
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Leaders Who Repeat Messages Get More Done

Sometimes leaders think that repeating a message frequently will generate boredom. Yet in this sparkling interview, Gayle Ely explains why repetition does not equal overkill.

RECOMMENDATION: Watch this video with your colleagues, and then encourage each participant to give examples of how hearing the same message over and over–especially instructions–brought clarity and prompted action that would not have been taken otherwise.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

CALL NOW 678-316-4300

Make a Fantastic First Impression on the Telephone

Your first phone call to a business professional you don’t know can either initiate a productive relationship or become the only contact you have with that person.
In this brief video, I tell you how to make your first phone conversations impressive, memorable, and potentially profitable.

RECOMMENDATION:
Bring your sales team together, watch this video with your sales professionals, and after discussing my suggestions ask for their tips on making those first phone contacts accomplish plenty.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

Call me NOW: 678-316-43

Four Words Can Brighten Their Day

My brief video above explains that. . .

…as a Speech Coach, I have helped many business leaders learn to speak effectively to audiences, using hundreds and sometimes even thousands of words.

However, an incident yesterday reminded me that even four words can make somebody’s day–if they’re the right words.

RECOMMENDATION: After you watch this video, find a friend, family member, or professional colleague who will welcome the four words you tell them.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

First visit my Web site, where you can subscribe to my online newsletter, “Winning Words and Ways,” and also review my services for corporations and business leaders.

http://www.bizcommunicationguy.com

Call me NOW: 678-316-4300

Joseph Michelli Describes Extraordinary Customer Experiences

You want to create extraordinary customer experiences–and that’s why you want to hear widely acclaimed author/speaker/business consultant Dr. Joseph Michelli in this lively interview, presented in the video above.

Michelli has written bestsellers about the Pike Place Fish Market, Mercedes-Benz, Starbucks, Zappos, and other leading corporations, after extensive research.

Recommendation: Show this video in a staff meeting, and then discuss how your company can improve customer service by applying Michelli’s approach.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

Call me NOW: 678-316-4300

Talking to a Person with a Disability

Imagine that at a business gathering a person who has an obvious disability enters the room. You feel compelled to talk with him or her, yet you are not sure what is appropriate to say.

You’ll have a better grasp of what not to say and, more positively, what to say after you hear my interview with Kristina Rhoades, who has been in a wheelchair since infancy. Watch the video above. . .now!

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

Call me NOW: 678-316-4300

5 Steps to Take When Technology Fails

To excel in communication, we have to learn technology skills. Yet no matter how much we learn, something will go wrong occasionally.

What then? My four minute video above provides five steps you can take to maintain your composure and your productivity when technology fails.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

First visit my Web site, where you can subscribe to my online newsletter, “Winning Words and Ways,” and also review my services for corporations and business leaders.

http://www.bizcommunicationguy.com

Call me NOW: 678-316-4300

One Answer Managers Should Never Give

In 2 minutes 22 seconds, my video above will tell you one answer managers should never give, and what they should say instead.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

First visit my Web site, where you can subscribe to my online newsletter, “Winning Words and Ways,” and also review my services for corporations and business leaders.

http://www.bizcommunicationguy.com

Call me NOW: 678-316-4300

Two Business Communication Books Bob Littell Recommends


Bob Littell, known as the “Chief Netweaver”

Bob Littell–author of The Heart and Art of Netweaving–joined my weekly “Biz Communication Show” to discuss in detail two business communication books he recommends highly:

Crucial Conversations
The Challenger Sale

You will benefit from his summary and our lively discussion.

NOTE: At the conclusion of the interview, Bob gives his e-mail address and invites you to e-mail him, requesting his detailed summaries of the books, which he will then e-mail to you. That’s a valuable bonus!

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

First visit my Web site, where you can subscribe to my online newsletter, “Winning Words and Ways,” and also review my services for corporations and business leaders.

http://www.bizcommunicationguy.com

Call me NOW: 678-316-4300

Curing the Cold Call Jitters

You look at the telephone for a long time. You know there are potential clients you could call. In fact, you’ve had a list on your desk for weeks. Yet you have taken no action. Why?

Because you are afraid of cold calling.

You have plenty of company. Even some seasoned sales professionals wish they could simply show up for appointments, though they know that approach won’t usually work.

So what if you could hear from the “Cold Calling Authority,” who could help you overcome your reluctance to telephone those you don’t know? Plus, tell you how to succeed.

Fortunately, you can. Watch my interview with Matthew Lampros on my “Biz Communication Show,” featured above.

You will welcome his recommendations for changing our thinking about calling unknown prospects, which will generate changed actions and measurable results.

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

First visit my Web site, where you can subscribe to my online newsletter, “Winning Words and Ways,” and also review my services for corporations and business leaders.

http://www.bizcommunicationguy.com

Call me NOW: 678-316-4300

Make Your “Elevator Speech” a Winner

Yes, whether we expect it or not, many times we are going to have to give our “elevator speech” for thirty seconds at a networking event.

Some people welcome that opportunity, because they feel confident and they know what they are going to say. Others dread the experience.

Use the three tips I give in my brief video, and your 30 seconds will bring big-time results!

CONTACT ME TODAY!
Contact me today to learn how my coaching, consulting, and keynote speeches will boost your
–sales
–management
–leadership
–presentation skills
–teamwork
–video production
–crisis communication
-–and profits!

Now that you are on my Web site, notice that you can subscribe to my online newsletter, “Winning Words and Ways,” and also review my services for corporations and business leaders.

Call me NOW: 678-316-4300

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